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Etisalat Profile
(Emirates Telecommunications Corporation- Etisalat) |
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Etisalat has been the telecommunications service provider in the United Arab Emirates since 1976. Since then, it has built up state-of-the-art telecom infrastructure and taken a leadership position of innovation and reliability among regional and international operators.
The Middle East magazine has ranked Etisalat first in the United Arab Emirates and fourth in the Middle East among the top 100 companies, based on its financial performance and capital growth. It was ranked as the 6th best performing Arab company by ‘Forbes Arabia’ magazine for the year 2006, which included more than 1600 Arab joint stock companies in various sectors. At the end of Etisalat’s 2007, it had reported consolidated revenues for the period at AED 21.3 billion, showing an increase of approximately 31%, over 2006 figures. Net Profits reached AED 7.2bn, a healthy increase of 25% on 2006.
Penetration of Etisalat’s mobile phone service in the UAE exceeded 152 per cent in November 2007. Internet and broadband penetration in the UAE exceeded 60 per cent, a significant achievement compared to regional average. Etisalat has roaming agreements with over 400 operators around the world.
Etisalat offers fixed line services over the Next Generation Network, and enables mobile users with a range of services and applications such as GPRS, 3G, BlackBerry and others. Internet users too experience value-additions such as free anti-spam and anti-virus programmes, expanded mailboxes, upgrades of broadband connection speeds and other benefits.
Large businesses and government organizations have unique communication and related technological needs. An Enterprise Solutions Group was created from resources in Business Marketing, eCompany Business Solutions and Regional Sales Teams to cater to these customers. Consumers and smaller businesses have their own set of expectations and a Consumer and Small Business Group was created to address the needs of this market segment. Within the Consumer and Small Business Group two distinct sales channels have been established, one for Consumers and the other for Small to Medium size Businesses.
The corporation is one of the top 500 companies based on market capitalization according to the ‘Financial Times’. It operates across 16 markets, with investments in ten African markets including Nigeria (to launch in 2008), Sudan, Zanzibar and West Africa. In the Middle East, Etisalat subsidiaries can be found in Egypt, and Saudi Arabia, whilst in Asia, Etisalat has interests in Afghanistan, Indonesia and Pakistan.
Etisalat was awarded many times in 2007. These accolades included Best Overall Operator of the Year – Telecoms World Middle East; Best Operator Middle East – Arabian Business; Best New Operator – Etisalat Misr – Comms MEA; Best ISP – Windows User Magazine; Best Enterprise Integrator – Arabian Computer News; Most Innovative New Product – Blackberry – Network Middle East. Etisalat CEO, Mohammad Al Qamzi was also presented an award for his company’s contribution to the local economy by CEO magazine.
This is the link of the profile if needed
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| Website: (www.etisalat.ae ) |
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Qtel
(Qatar Telecom) |
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Qatar Telecom (Qtel) is the telecommunications service provider licensed by the Supreme Council of Information and Communication Technology (ictQATAR) to provide both fixed and mobile telecommunications services in the state of Qatar. We have a presence in 16 countries and we are committed to expansion both in the MENA region and South East Asia.
Achievements In 2007 we received the "Deal of the Year" award after acquiring 51% of the share capital of Kuwait based National Mobile Telecommunications Company KSC - (Wataniya) from Kuwait Projects Company for a total cash consideration of $3.8 billion. This deal is expected to increase Qtel's role in the MENA region.
In January 2007 we extended our international presence after acquiring an approximate 25% equity stake in ST Telemedia's Asia Mobile Holdings Pte. Ltd. ("AMH") in four countries.
As of September 2007 the Qtel Group achieved revenues of QR 6,903 bn (2006 - 3.083 bn), an increase of 123.9% over the corresponding period in 2006. The Group also grew its mobile subscriber base from 1.3 million in September 2006 to 14.2 million as of September 2007.
In November 2006 we signed an agreement with AT&T Inc to acquire a strategic stake in NavLink - a leading provider of managed data services to businesses in the Middle East.
In 2006 Qtel was the prestige partner of, and official telecommunications provider to, the 15th Asian Games Doha. It was here that we implemented the most advanced technology in the region, including a wide range of local and international telephone services, Internet and data services, and complete support for the television and radio broadcasting required to support the Games and transmit it to over 3 billion people around the world.
Qtel is a winner of the 2005 Gulf Excellence Award and the 2006 GCC Economic Award. The company is listed on the Doha Securities Market, Abu Dhabi Securities Market, Bahrain Stock Exchange and has a GDR listing at the London Stock Exchange.
In 2004, Qtel won the public tender for Oman's second mobile license and subsequently launched its Nawras subsidiary services in March 2005, capturing more than 897,000 new customers (over 40% of the Omani mobile market) in just over 20 months of operations.
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| Website: www.qtel.com |
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Wataniya
Telecom |
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Wataniya Telecom was commercially launched in 1999 as the first privately owned operator in Kuwait. In March 2007, Qatar Telecom (Qtel) acquired 51% of Wataniya Telecom shares from Kuwait Projects Company Holding KSC (KIPCO) group.
Wataniya is a customer driven company that aims to provide product and service excellence that is leading to a real customer value.. The company has been a driving force in increasing the mobile market penetration in Kuwait (over 93%). Wataniya Telecom has grown rapidly through acquisitions and enjoys a remarkable expansion in MENA & ASIA. Driving operations in Kuwait, Maldives, Saudi Arabia, Tunisia Algeria and later in 2006 in Palestine. For more information about Wataniya, please visit: www.wataniya.com
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| Website: www.wataniya.com |
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Saudi Telecom Goes Global
(More than 72 Million Customers & Continuous External Expansion ) |
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Saudi Telecom Company (STC) is Saudi Arabia's national telecommunications service provider. The Company offers four key services: (A) Home services, which includes PSTN, broadband DSL, and allows you to Communicate with your friends, family and associates and remain in touch with the world of knowledge. (B) Personal services, which includes messaging services, (post paid & pre paid lines), business services, data services, and roaming services; (C) Enterprise, which is a business data solutions provider; (D) Wholesale, provides network services to other local operators.
Currently, Saudi Telecom has a workforce of more than 21,000 of which 90 percent are Saudi nationals, and proudly serves mores than 17 million mobile customers and 4.5 million fixed line subscribers. The Company is the main operator of telecommunications services in the Kingdom and has the largest network and infrastructure for mobile services in the Middle East, having installed more than 9,600 mobile base stations spreading over 35,000 sqm of road to cover more than 98% of the inhabited land area.
Saudi Telecom is one of the largest telecommunications companies in the world ranking 121 out of the largest global telecommunications firms in terms of market value after jumping 67 positions compared to the second quarter of 2006. According to a report by the Financial Times of London, Saudi Telecom ranks 8th among global companies that provide fixed line services from a previous number 11 position. The Company was also awarded the Gulf Economic Leader Award in 2006 by the Middle East Excellence Institute (Data Max) in addition to achieving the number one position in the fixed line sector in Europe and Asia.
Other awards include "12th Largest New Company" by Business Week in 2002, "35th Largest Telecom Operator" by CWI in 2002, "1st Gulf Company" by Gulf Business in 2004, "104th Biggest International Company" by the Financial Times in 2004, "2nd Largest Saudi Company" by Al Eqtisadiah Newspaper in 2005, "8th Largest World Telecom Provider" by Forbes 2005, "62 Biggest International Company" by Financial Times in 2005, and was listed in the Guinness Book of World Records for creating a new record for sports sponsorship.
Most recently, in a report issued by Forbes, Saudi Telecom was named the largest telecommunications company in the Middle East and the 4th largest commercial company in the Middle East.
With increasing profitability, Saudi Telecom has set its sights on becoming a global player and has embarked on a program of strategic investment outside the Kingdom. Taking its first major step to expand beyond its local base, Saudi Telecom entered into a new agreement to form a strategic partnership with Binariang GSM Sdn. Bhd. (Binariang), the principal shareholder of Maxis Communications Bhd (Maxis), the Malaysian-based integrated telecommunications operator and its subsidiary PT Natrindo Telepon Seluler (NTS) for an investment of more than US $3 billion. This gives STC presence in Malaysia, Indonesia, and India the countries which Maxis operates.
Significantly this new alliance expands STC's footprint to over 1.4 billion people in countries where Saudi Arabia has already significant historical, cultural, and economic ties and which include some of the fastest growing telecommunications markets in the world. This deal is consistent with STC's strategy and objective to expand into high growth emerging markets not only to diversity revenues to countries outside Saudi Arabia but also to generate sustainable long-term growth for the future revenues.
In September 2007 Saudi Telecom was awarded the third mobile license in the State of Kuwait after strong competition featuring regional and global companies. And in February 2008 the Company also acquired 35% of Oger Telecom expanding its presence in both Turkey and South Africa.
Most recently, Saudi Telecom Company has been rated for the first time by Standard & Poor's Ratings Service and Moody's Investors Service. The rating initiative gives STC access to international markets for its financing needs and significantly raises the level of confidence for its stakeholders, including investors and overseas business partners.
Standard & Poor’s Ratings Service has assigned STC with A+ long-term and A-1 short-term foreign currency corporate credit ratings, while Moody’s Investor Service assigned A1 long term local and foreign currency issuer ratings. STC is the first telecom company in the region to attain these strong ratings, which make it one of the top five rated telecom companies in the world.
Saudi Telecom is committed to being a good corporate citizen of the Kingdom and is an exemplary exponent of corporate social responsibility As part of its mission to become part and parcel of the community and reflect the values of of Saudi Arabia and its development economically, socially, and culturally, Saudi Telecom is major contributor to and innovator of health and education programs. In a unique partnership with the Ministry of Health, STC launched Al Wafaa Healthcare program which entailed building and equipping 22 healthcare centers across the Kingdom with an investment of SR 100 million
Extending Al Wafaa platform, STC launched Al Wafaa Educational program for both males and females. The Company trained more than 1300 students in different colleges across the Kingdom.
STC also launched Al Wafaa Sports Program which supports the Saudi sports clubs setting a new world record for sports sponsorship. The Company was listed in the Guinness Book of World Records for sponsorship of all the Saudi League Championships through Al Wafaa Sports Program.
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| Website: (www.stc.com.sa ) |
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Zain Group |
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Zain (formerly MTC) is a leading emerging markets player in the field of telecommunications aiming to become one of the top ten mobile groups in the world by 2011. Zain was established in 1983 in Kuwait as the region’s first mobile operator. Since 2003, it has grown significantly becoming the 4th largest telecommunications company in the world in terms of geographic presence with a footprint in 22 countries spread across the Middle East and Africa.
As of 8 September 2007, Zain became the company’s new corporate master brand name. Currently, the company is present in 7 Middle Eastern and 15 sub-Saharan African countries with over 15,000 employees, providing a comprehensive range of mobile voice and data services to over 42.4 million active customers (as at 31 December 2007).
In the Middle East the company operates under the Zain brand name in Bahrain, Iraq, Jordan, Kuwait, and Sudan. In Lebanon the company operates as mtc-touch. Zain plans to commence operations in the Kingdom of Saudi Arabia in 2008.
In Africa, Zain operates under the Celtel brand (www.celtel.com) in 14 sub-Saharan African countries namely: Burkina Faso, Chad, Democratic Republic of the Congo, Republic of the Congo, Gabon, Kenya, Malawi, Madagascar, Niger, Nigeria, Sierra Leone, Tanzania, Uganda and Zambia. The company’s mobile telecommunications operations in Ghana will begin in 2008.
The Zain brand is wholly owned by Mobile Telecommunications Company KSC, which is listed on the Kuwait Stock Exchange (Stock ticker: ZAIN). The company had a market capitalization of over US$28.4 billion on 28 January, 2008.
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| Website: (www.zain.com ) |
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Nawras |
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Nawras combines the best global expertise and the best people with a genuine understanding of Omani culture to offer you the highest levels of user-friendly mobile technology and customer satisfaction.
Our Vision and Mission
At Nawras, we are committed to enhancing your daily life by making mobile communication easier, more versatile and always a rewarding experience.
Our vision is to enrich the lives of people in Oman through better communication services. Furthermore, our mission is to be the best communications provider and employer of choice in Oman.
Our Core Values
We constantly strive to meet your ever-changing communication needs. Our core values are to deliver caring, excellent and pleasingly different services.
Caring: We remain open and honest, listen to our customers and strive to build close relationships with them. Hence, we always say what we do and do what we say.
Excellent: We believe that you should have the time to focus on the important things in life rather than worry about the quality of service of your mobile services provider. For this reason, we offer you user-friendly, excellent services which will significantly enhance the quality of your life.
Pleasingly different: As a dynamic mobile services provider, we strive to constantly seek different and better ways to do things and bring you the best mobile services the world has to offer.
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| Website: ( www.nawras.com.om ) |
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Batelco
(Bahrain Telecom Company) |
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• Batelco established in 1981 as a Bahraini Shareholding Company.
• Evolved from a local telephone company with a capacity for 66,000 lines to become a regional leader specialising in a broad range of communications services including mobile, national and international telephony; business network services; internet and satellite services .
• Batelco meets the telecommunications needs of residential, business and public sectors and provides services and capacity to other communications companies.
• Recognised today as a world-class force in communications technology and services
Telecom Services
• Batelco’s specialised services cover the full spectrum of telecommunications solutions for residential and business customers including ICT solutions .
• Comprehensive array of mobile services, international roaming, high speed Internet connections, WiFi, MPLS IP-VPN network provisioning and management, Datacoms services, Provision and Support of PABX, high-tech, reliable fixed line services including National and International carrier class voice and VoIP.
• Provides services and capacity to other communications companies in Bahrain .
• GSM Network launched in 1995, one of the first in the Middle East, and today Batelco has a customer base of approximately 600,000 mobile customers .
BATELCO Group
Through Batelco’s subsidiaries and joint ventures in Bahrain, Jordan, Kuwait and Egypt the Company establishes a solid platform to support a raft of regional offerings.
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| Website: ( www.batelco.com ) |
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Omantel
(Oman Telecommunications Company) |
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Oman Telecommunications Company (Omantel) is the largest communications service provider in the Sultanate of Oman. Whether it is the telephone call you make, be it local or international, the SMS Message you send, or the time you spend surfing the internet, Omantel is the name that makes it all possible for you.
The importance and vibrancy of traditional values and the power of tomorrow's technology, both find a place of importance in Omantel's corporate emblem. The symbol of the traditional Omani Khanjar is transformed into an integral part of cutting-edge technology. The symbol of the familiar Omani Dhow is now representative of a medium connecting people all over the Sultanate, to the world. Completing the picture is the symbol of the Satellite Dish, a futuristic representation of connectivity. All three come together in the Omantel emblem, merging the past, present and the future.
Vision:
• To be highly innovative Telecommunications company
Mission:
Provide high quality Telecommunications services at reasonable prices, through effective teamwork, in order to satisfy the needs of our valued customers.
Corporate objectives:
• Become a highly innovative telecommunications company
• Provide high quality telecommunications services
• Have highly efficient, well trained and qualified workforce
• Maximize shareholder value
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| Website: ( www.omantel.net.om ) |
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du |
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Our vision
du is the new integrated telecommunications service provider with a fresh approach.
Young, smart and focused, at du we aim to enhance and exceed our customers’ communications expectations. Our expertise, complimented by a modern and progressive concept, provides a unique advantage for both business users and consumers.
At du, our promise is to enable better experiences for our customers. This is fulfilled by our mission to employ the best talent and deliver excellence, innovation and value to our shareholders while contributing to and celebrating the rich heritage and diversity of the UAE.
At du, we aspire to be confident, honest, surprising and friendly. These four simple but dynamic values will help us to develop strong relationships with our customers and advance the telecommunications industry in the UAE.
Our mission
To be the first-choice provider in the UAE for communications and entertainment solutions, making customers lives easier and more enjoyable.
We realise that we have to work hard to achieve this ambition and that we will need to earn it. We are pleased to say, that we are well on our way and eager to meet the challenge through dedication, innovation and an uncompromising customer focus. We are confident we will deliver an outstanding customer experience to each of you, starting now.
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| Website: (www.du.ae/en ) |
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Mobily |
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Mobily is the official brand name of Etihad Etisalat, the 2nd mobile service provider in the Kingdom of Saudi Arabia. Established in accordance with a 2004 royal decree, the ownership of the company is two-fold: A Saudi ownership, comprising public investors holding 20% of the company’s shareholding, while private investors own a 45% stake. The balance of 35% is owned by the Etisalat of UAE.
Mobily launched its services on the 25th of May 2005 and in less than a year since its launch, Mobily's customers have reached 3.8 millions and more than 6 millions by 2006, beating the record in the Middle East and North Africa. Today, Mobily network is in all cities and major towns. This is in addition to more than 22,000 kilometres of highways so far, covered by Mobily independent coverage.
Mobily has also launched 3.5G services on the 27th of June 2006, covering 19 cities in the kingdom. By the end of 2006, Mobily had more than 500,000 active subscribers in the 3G and 3.5G, being described as the biggest 3G mobile operator in the Middle East.
In terms of services, it is worthy to mention that Mobily was has been leading in introducing new services and innovative packages in the Kingdom such as MMS, LBS, international roaming for prepaid SIM cards in addition to GPRS and GPRS EDGE roaming, as well as other services. Mobily's workforce exceeds 2700 employees with 82% of them from Saudi Arabia, and was the first to introduce female sales outlets in the telecom sector.
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| Website: ( www.mobily.com.sa ) |
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